This Privacy Policy explains exactly what personal data abv999 collects from Pakistani players, why we collect it, how it is stored and protected, who it may be shared with, and what rights you have over your own information. abv999 is committed to handling all player data with transparency, security, and respect — in accordance with applicable international data protection standards and gaming regulatory requirements.
Before reading the full policy, understand the six data protection principles that govern every decision abv999 makes about your information
abv999 tells you exactly what data we collect, why we collect it, and how we use it — before we collect it. There are no hidden data practices. This Privacy Policy reflects every category of data processing that abv999 undertakes in connection with your account and use of the platform.
Principle 01abv999 collects personal data only for the specific, legitimate purposes described in this Policy. Your data is not repurposed, sold, or used in ways that are incompatible with the original stated purpose of collection. This principle applies regardless of whether the data relates to your CNIC, payment method, or betting history.
Principle 02abv999 collects only the data that is genuinely necessary to deliver the platform's services, comply with regulatory obligations, and protect player interests. We do not collect data speculatively or in excess of operational need. Every data field requested at registration or during KYC has a specific, documented purpose.
Principle 03All abv999 player data is protected using 256-bit SSL encryption for data in transit and encrypted storage for data at rest. Access to player data within abv999 is restricted on a need-to-know basis. Security systems are audited periodically. Data breach response procedures are in place and tested regularly.
Principle 04abv999 players have meaningful rights over their own data — including the right to access, correct, restrict, and in applicable circumstances request deletion of their personal information. Rights requests are handled promptly by the abv999 support team and do not require you to provide a reason for the request.
Principle 05abv999 does not retain your personal data indefinitely. Retention periods are defined and documented for each category of data, based on operational necessity and regulatory requirements. Data that is no longer required for its original purpose is securely deleted or anonymised in accordance with abv999's internal data retention schedule.
Principle 06Your privacy matters to abv999. This Privacy Policy is incorporated by reference into the abv999 Terms & Conditions. By registering an account or using the abv999 platform, you acknowledge that you have read this Policy and consent to the processing of your personal data as described herein. This Policy applies to all Pakistani players and all users of the abv999 platform.
abv999 is the trading name of the online casino and sports betting platform operated at abv999.net, serving English-speaking Pakistani players with a full range of casino games, live dealer tables, sports betting markets, and slot products. abv999 is the data controller in respect of all personal data collected through the abv999 platform.
As data controller, abv999 determines the purposes and means by which your personal data is processed. abv999 operates under international gaming licensing standards and is subject to the data protection and privacy obligations imposed by those licensing frameworks. Where abv999 engages third-party processors to handle data on its behalf, those relationships are governed by data processing agreements that impose equivalent privacy obligations on the third party.
For all data-related enquiries, correction requests, access requests, and complaints, players may contact abv999 via live chat or at [email protected]. All privacy-related correspondence is handled within 30 calendar days of receipt.
abv999 collects the following categories of personal data from players:
| Data Category | Specific Data Items |
|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, copies of government-issued identification documents, nationality. |
| Contact Data | Email address, Pakistani mobile number, residential address (city, province, postal code). |
| Account Data | Username, hashed password, account registration date, account status, login history, device identifiers used to access the account. |
| Financial Data | Deposit and withdrawal transaction records in PKR, payment method type (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank), transaction amounts, transaction timestamps. abv999 does not store full payment account numbers. |
| Betting & Gaming Data | Complete betting history including all sports bets, casino game sessions, slot sessions, bet amounts, outcomes, bonus usage, and wager activity across all products. |
| Technical Data | IP address, browser type and version, device type and operating system, screen resolution, session duration, page navigation data, error logs. |
| Communications Data | Records of all communications between you and abv999 support, including live chat transcripts, email correspondence, and complaint records. |
| KYC Documentation | Scanned or photographed copies of CNIC (front and back), proof of address documents such as utility bills or bank statements, and any additional documentation submitted during the identity verification process. |
| Responsible Gaming Data | Self-exclusion records, deposit and loss limit settings, cooling-off period records, and any responsible gaming interventions applied to the account. |
What abv999 does NOT collect: abv999 does not collect or store full payment account numbers, card numbers, or banking PINs. abv999 does not collect biometric data beyond document photographs submitted during KYC. abv999 does not build advertising profiles for resale to third-party marketers.
abv999 collects personal data through the following means:
Data you provide directly to abv999 during: account registration; KYC document submission; deposit and withdrawal transactions; completion of responsible gaming tool configurations; communications with abv999 support via live chat or email; and participation in promotions or surveys where applicable.
Technical data is collected automatically when you access the abv999 platform, including your IP address, browser information, device type, and session navigation data. This data is collected through standard server logging, cookies, and similar tracking technologies as described in Section 10 (Cookies & Tracking) of this Policy.
abv999 may receive data from third-party sources in limited circumstances, including: identity verification service providers used during KYC processing; payment processing partners (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank) who confirm transaction completion; fraud detection and anti-money laundering screening services; and gaming data analytics providers that process aggregated platform usage data on abv999's behalf.
abv999 processes your personal data for the following specific purposes:
abv999 processes your personal data on the following legal bases:
| Legal Basis | Processing Activities |
|---|---|
| Contractual Necessity | Processing required to perform the abv999 Terms & Conditions — account creation, payment processing, game operation, bet settlement, customer support, and withdrawal processing. |
| Legal Obligation | KYC identity verification, age verification, anti-money laundering screening, responsible gaming record-keeping, and regulatory reporting obligations under abv999's gaming licence. |
| Legitimate Interests | Fraud detection and prevention, security monitoring, platform analytics, responsible gaming monitoring, abuse detection, and protecting the integrity of the abv999 platform and player community. |
| Consent | Marketing communications (promotional emails, bonus notifications, platform updates). Consent may be withdrawn at any time by contacting abv999 support or using the unsubscribe function in any marketing email. |
abv999 does not sell your personal data. Your personal data is not sold, rented, or commercially transferred to third parties for their independent marketing or commercial purposes under any circumstances.
abv999 shares your personal data with third parties only in the following limited circumstances:
abv999 engages third-party service providers who process data strictly on abv999's behalf and in accordance with abv999's instructions. These include: identity verification and KYC processing services; payment processing infrastructure providers for JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank integrations; cloud hosting and data storage providers; platform security and fraud detection services; and customer support infrastructure providers.
All service providers are bound by data processing agreements that restrict data use to the specified processing purpose, prohibit independent data use, and impose equivalent security standards to those maintained by abv999.
abv999 may disclose player data to competent regulatory authorities, licensing bodies, law enforcement agencies, or courts of law where required to do so by applicable law, regulatory obligation, valid legal order, or in connection with the investigation of suspected criminal activity including fraud or money laundering.
Where a player requests self-exclusion, abv999 may share the self-exclusion record with recognised multi-operator responsible gaming exclusion networks as required by its licensing obligations, to ensure that the exclusion is honoured across the network of participating operators.
abv999 operates under international gaming licensing standards, and some of the third-party service providers engaged by abv999 may process player data in jurisdictions outside Pakistan. Where such international transfers occur, abv999 ensures that appropriate safeguards are in place to protect the transferred data to a standard equivalent to the protections described in this Policy.
Safeguards employed for international transfers include: contractual data protection clauses incorporated into all agreements with international service providers; transfer to service providers operating in jurisdictions that maintain adequate data protection standards as assessed by abv999; and technical security measures applied consistently regardless of the geographical location of processing.
For Pakistani players specifically, all payment-related data processing in connection with JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank transactions is conducted within or through systems that comply with the security and data handling requirements of the relevant payment providers and banking regulators.
abv999 retains player personal data for the periods specified below, after which data is securely deleted or anonymised:
| Data Category | Retention Period |
|---|---|
| Account and Identity Data | Duration of account plus 5 years following account closure, to meet regulatory record-keeping obligations under gaming licensing standards. |
| KYC Documentation | Duration of account plus 5 years following account closure, in accordance with anti-money laundering regulatory requirements. |
| Financial Transaction Records | Duration of account plus 5 years following account closure, for audit trail integrity and regulatory compliance. |
| Betting and Gaming History | Duration of account plus 3 years following account closure. |
| Support Communications | 3 years from the date of the communication, unless relating to an ongoing dispute, complaint, or regulatory matter in which case records are retained until final resolution plus 2 years. |
| Self-Exclusion Records | Indefinitely, to ensure that self-exclusion restrictions cannot be circumvented by account re-registration. |
| Technical and Log Data | 12 months from the date of collection, unless required for longer retention in connection with a security investigation or regulatory inquiry. |
| Marketing Consent Records | Duration of account plus 3 years following account closure or withdrawal of consent, whichever is earlier. |
At the end of the applicable retention period, personal data is deleted from abv999 systems or anonymised such that it can no longer be attributed to any individual player. Anonymised, aggregated data may be retained indefinitely for statistical and platform improvement purposes.
abv999 implements a comprehensive set of technical and organisational security measures to protect player personal data against unauthorised access, disclosure, alteration, loss, or destruction:
Your responsibility. While abv999 maintains robust security measures, you are responsible for maintaining the confidentiality of your abv999 login credentials and for the security of the device used to access the platform. Do not share your password with any person, including abv999 support staff who will never request it.
The abv999 platform uses cookies and similar technologies to enable essential platform functionality, maintain session continuity, and improve the platform experience for Pakistani players.
You may control non-essential cookies through your browser settings. Most modern browsers allow you to block, delete, or restrict cookies. Please be aware that disabling certain cookies may affect the functionality of the abv999 platform, particularly those classified as essential. Detailed cookie management instructions are available in the help documentation of your browser.
abv999 does not use advertising or cross-site tracking cookies. Cookies set by the abv999 platform are not used to build advertising profiles or to share player data with third-party advertising networks.
As an abv999 player, you have the following rights in relation to your personal data. These rights can be exercised at any time by contacting abv999 support via live chat or email:
These rights apply to all Pakistani players — exercise them at any time via live chat or support email
Request a copy of all personal data abv999 holds about you, including your account information, transaction history, betting records, and KYC documentation. Access requests are fulfilled within 30 days.
Request correction of inaccurate personal data held on your abv999 account. Corrections to core identity information (name, date of birth) may require documentary evidence to protect account security.
Request deletion of your personal data where it is no longer necessary for the original purpose, where consent has been withdrawn, or where no other legal basis for processing exists. Note: regulatory retention obligations may limit erasure in some cases.
Request that abv999 restrict processing of your data in specified circumstances — for example, while the accuracy of data is being disputed, or where processing is unlawful but you prefer restriction over deletion.
Request a copy of the personal data you have provided to abv999 in a structured, commonly used, and machine-readable format. This right applies to data processed on the basis of contract or consent.
Object to processing of your personal data carried out on the basis of legitimate interests, including marketing communications. Marketing opt-outs take effect immediately upon request and can be submitted via any support channel.
21+ Age Restriction. The abv999 platform is strictly restricted to users aged 21 and above. abv999 does not knowingly collect, process, or retain any personal data from individuals under 21 years of age. Any account found to belong to a minor will be immediately suspended and all associated data will be processed in accordance with applicable legal requirements.
abv999 implements age verification controls at the point of account registration and during the KYC process. These controls are designed to prevent access by underage individuals and to detect misrepresentation of age. Where abv999 becomes aware that personal data has been collected from an individual under the age of 21, it will take immediate action to delete or anonymise that data and close the associated account.
If you believe that a minor may have accessed the abv999 platform using your details or those of another person, please contact abv999 support immediately via live chat or at [email protected]. abv999 takes underage access seriously and will investigate all such reports promptly.
abv999 may send you marketing communications including promotional offers, bonus notifications, new game announcements, and platform updates where you have provided explicit consent to receive such communications during the registration process or through your account preferences.
You may withdraw consent to marketing communications at any time. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to the withdrawal, nor does it affect processing of your data on other legal bases (such as contractual necessity or legal obligation). To withdraw marketing consent, contact abv999 support via live chat or email, or use the unsubscribe link included in any marketing email sent by abv999. Marketing opt-outs are processed within 5 business days.
abv999 does not share your contact details with third-party marketers. All marketing communications are sent directly by abv999 or by service providers contracted by abv999 acting on abv999's behalf under a data processing agreement.
The abv999 platform incorporates services and content from third-party providers including game studios (such as Evolution Gaming, Pragmatic Play, Pragmatic Live, and Ezugi), payment infrastructure providers, and analytics service providers. Each of these third parties operates under its own privacy policy in respect of data it independently processes.
abv999 does not control the data practices of third-party game studios in respect of any data they may collect directly through their game interfaces. Players should review the privacy documentation of individual game providers where they have concerns about data collected through specific game titles. abv999's obligations under this Privacy Policy apply to data collected by abv999 directly through the abv999 platform.
Payment service providers — JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank — process payment transaction data in accordance with their own privacy policies and applicable Pakistani banking regulations. abv999 receives only transaction confirmation data (amount, reference number, and status) from payment providers and does not receive or store full payment account credentials.
abv999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable data protection law, regulatory requirements, platform operations, or data processing practices. Material changes to this Policy will be communicated to registered players via email to their registered address and/or through a prominent notice on the abv999 platform.
The effective date of the current version of this Policy is stated at the top of this document and in the version information displayed in the policy meta bar. Your continued use of the abv999 platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the revised terms. If you object to any changes to this Policy, you should discontinue use of the platform and contact abv999 support to close your account.
For all privacy-related enquiries, data rights requests, marketing opt-outs, and privacy complaints, please contact abv999 through the following channels:
abv999 will acknowledge all formal privacy requests within 5 business days and provide a substantive response within 30 calendar days of receipt. Where a request is particularly complex or requires extended investigation, abv999 will communicate this to you and provide a revised response timeline. abv999 does not charge a fee for handling privacy rights requests in standard circumstances.
This Privacy Policy is the complete statement of abv999's data protection practices in respect of player personal data. It is incorporated by reference into the abv999 Terms & Conditions. By using the abv999 platform, you confirm that you have read and understood this Policy and consent to processing as described herein.
abv999 combines 256-bit SSL security, strict data minimisation, and full player data rights with Pakistan's best cricket betting, live casino, and slot experience — all in PKR via JazzCash and EasyPaisa.
21+ only. Please gamble responsibly. abv999 operates under international gaming licensing standards. Visit our Responsible Gaming page for support tools.